Support

Questions before the next mile? Start here.

Product Choice & Fit

What is the difference between CleanGuard and FlexGuard?

Both are soft steering wheel covers with treated fabric. CleanGuard is a non-stretch comfort-weave cover for 14.5- to 15.5-inch steering wheels. FlexGuard is a stretch-to-fit cover for 14.5- to 16.5-inch steering wheels. Start with your wheel measurement, then choose the construction and color you prefer.

What size steering wheel does CleanGuard fit?

CleanGuard is a non-stretch cover with a universal fit for 14.5-inch to 15.5-inch steering wheels.

What size steering wheel does FlexGuard fit?

FlexGuard is a stretch-to-fit cover for 14.5-inch to 16.5-inch steering wheels.

How do I measure my steering wheel?

With the vehicle parked and off, measure straight across the steering wheel from outside edge to outside edge. Record the outer diameter in inches, then compare it with the product fit range. If you are between sizes or unsure, email us before ordering and we will help you choose.

Will a Sani-Terri cover fit every steering wheel?

No. Diameter ranges do not guarantee compatibility with every wheel shape, thickness, control layout, or feature. Review the measurements and wheel design before ordering. Never use a cover that slips, bunches, blocks controls, or affects safe steering.

How do I install CleanGuard?

Park safely and turn the vehicle off. Preheat the steering wheel cover in warm sun, and make sure both the wheel and cover are as warm as practical. Stretch the cover over the wheel and work it evenly into place. Before driving, confirm the cover sits securely and does not block controls.

Care Instructions

How do I wash my CleanGuard or FlexGuard steering wheel cover?

Wash with mild soap and water only, then let it air dry. Check the sewn-in care label on your cover for any product-specific notes.

How do I wash my CoolGuard travel neck pillow?

Unzip and remove the inner pillow, then wash the exterior cover with mild soap and cold water. Let it air dry.

CoolGuard Travel Neck Pillow

What kind of travel is CoolGuard made for?

CoolGuard is made for soft head-and-neck comfort during upright passenger travel, including flights, trains, buses, and passenger-seat road trips. Do not use it in a way that interferes with safe vehicle operation.

Is the CoolGuard exterior cover washable?

Yes. Unzip the cover and remove the inner pillow. Wash the exterior cover with mild soap and cold water, then let it air dry completely before using or packing it again.

Antimicrobial Technology

What does the antimicrobial treatment do?

The treated product fabric targets up to 99.9% of evaluated bacteria under independent laboratory test conditions. It is a product-fabric feature, not a personal health claim.

Does the antimicrobial treatment protect me from getting sick?

No. The treatment protects the product itself. It does not protect users against bacteria, viruses, germs, or other disease organisms.

Does antimicrobial protection replace cleaning?

No. Continue regular cleaning according to the product care instructions.

Shipping

How long does shipping take?

Orders usually ship within 24 hours of confirmed payment. During unusually high order volume, orders usually ship within 24–48 hours of confirmed payment.

My order arrived damaged. What do I do?

Report it to Sani-Terri within 48 hours of receipt at [email protected].

Returns & Refunds

What is your return policy?

Sani-Terri offers free returns. To qualify, send the item back within 30 days of purchase, unused and in the same condition you received it, in the original packaging, with any hangtags or labels still attached. Start a return.

How do refunds work?

Refunds are processed within 30 days of the purchase date for purchases made on saniterricloth.com, back to the original payment method within 2–5 business days. Shipping fees are not refundable.

Warranty

Is my product covered by a warranty?

Yes. CoolGuard travel neck pillows and CleanGuard or FlexGuard steering wheel covers carry a one-year limited manufacturer’s warranty against defects in materials or workmanship, or damage on arrival. Register your product and see the full warranty policy for what is covered and how replacements work.

What does a warranty replacement cost?

A $10 handling fee plus shipping applies to any replacement.

Ordering & Support

What payment methods do you accept?

Mastercard, Visa, Discover, Google Pay, and Apple Pay.

How do I contact customer service?

Email us at [email protected].