Overview
Sani-Terri respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, place an order, create an account, contact us, or interact with our store.
Information We Collect
We may collect information you provide directly, including your name, email address, billing address, shipping address, phone number, account details, order details, and messages sent through website forms or customer support channels.
We may also collect basic website usage information such as device type, browser type, pages visited, referring pages, and approximate location data through cookies, analytics tools, security tools, and standard server logs.
How We Use Information
We use information to process orders, arrange shipping, provide customer support, manage accounts, improve the website, prevent fraud, maintain site security, comply with legal obligations, and communicate about purchases or store updates when permitted.
Orders and Payments
Payment details are handled by payment service providers and are not intended to be stored directly by Sani-Terri. Payment providers may collect and process payment information according to their own terms and privacy policies.
Cookies
Our website may use cookies and similar technologies to keep carts active, support account login, remember preferences, protect the site, measure performance, and understand how visitors use the website.
Sharing Information
We may share information with service providers that help us operate the store, including hosting providers, payment processors, shipping providers, analytics providers, email services, security tools, and professional advisors. We do not sell personal information.
Data Retention
We retain information for as long as needed to provide services, complete orders, maintain business records, meet legal obligations, resolve disputes, and protect the website.
Your Choices
You may contact us to request access, correction, or deletion of personal information where applicable. Some information may need to be retained for order records, security, fraud prevention, or legal compliance.
Contact
For privacy questions, contact us at [email protected].